Hotel Guest Self Check-in Kiosk Service System
INCREASE GUEST SATISFACTION
– Guests with confirmed reservation can check in by themselves with passport or Thai ID and get into their rooms very quickly.
– Guests don’t have to worry about losing their key cards and have to pay for the lost key card.
– Guests can check-In late by themselves if the hotel does not have 24 Hour front desk staff or night time receptionist.
STAFFS HAVE MORE TIME TO SERVICE GUESTS
– Front desk staffs have more time to communicate with guests; therefore, improve guest services with real time personal assistance for the arriving guests.
MINIMIZE GUEST’S DISAPPOINTMENT DUE TO STAFF ATTITUDE
– Staff’s emotion and language barrier may upset arriving tired guests